Before contacting our support team, we've compiled a list of frequently asked questions to help answer any questions you may have.
Orders & Shipping
All orders are processed within 24 hours. Delivery takes 1–2 working days across Kuwait. You will receive a confirmation once your order is shipped.
Returns & Exchanges
We offer exchanges within 3 days of delivery. Items must be unused, in original condition, and with all tags attached.
Payments
We accept KNET, Visa, MasterCard, and secure payment links.
Product Quality & Fabrics
All items are made from high-quality 100% cotton, designed for everyday comfort, durability, and easy movement.
Sizing & Fit
Our pieces are designed with a comfortable, slightly relaxed fit. If you’re between sizes, we recommend sizing up for longer wear. Please refer to the size chart on each product page for exact measurements.
Will the fabric shrink after washing?
Our items are made from high-quality cotton. Minor shrinkage may occur after the first wash, so we recommend washing in cold water and air drying to maintain shape and size.
Is the fabric suitable for Kuwait weather?
Yes. Our fabrics are lightweight, breathable, and perfect for everyday wear in Kuwait’s climate.
How can I contact you?
You can reach us directly via WhatsApp for quick support. We’re always happy to help with sizing, orders, or any questions.
Can I change or cancel my order?
If your order has not been shipped yet, we’ll do our best to assist. Please contact us as soon as possible via WhatsApp.
Do you restock sold-out items?
Some items may be restocked, but many of our pieces are limited. We recommend ordering early to avoid missing out.